Experienced In Bridging Gaps
Practical Help For Families
Parenting Support
Guidance and workshops to help separated parents navigate co-parenting challenges and maintain positive relationships with their children.
Supervised & Supported Contact
For cases where direct supervision is required to ensure the safety and well-being of the child. A trained staff member will monitor the interaction and provide detailed feedback if needed.
Virtual Contact
Video call services for parents and children who cannot meet in person, ensuring ongoing connection and communication.
What we do
Reality Family Support Services provides a neutral, child-focused environment where separated families can maintain meaningful relationships. As an accredited member of the National Association of Child Contact Centres (NAACC), we prioritise safety, impartiality, and the well-being of every child.
Our dedicated team is here to support you through this process with professionalism, sensitivity, and care.
“ I know that the family’s situation was not a straightforward one, but I remain confident that you were a key professional in making positive changes and I am sure that the mother feels the same way, in terms of the support and honest guidance that you gave her.”
– Family Court Advisor, CAFCASS
“Communication has been fantastic from the start, Ebony has been remarkable with myself and the children and not once was we made to feel uncomfortable, From past experiences in contact centres i was very sceptical going in but Ebony and the team have restored my faith in the system, The children felt so comfortable in this environment.”
– Parent
“You’ve been so understanding of my situation and really help me with the process of getting back to seeing my child as it should be, thank you so much ”
– Parent
“Helped establish good communication.”
– Parent
“Throughout, all of the staff I came into contact helped to ease any anxiety and ensure every session counted. At the time it really felt the world was against me, however when I arrived at the centre I was treated totally impartially, fairly and kindly. This was a comfort and certainly a spring board at a time I needed. ”
– Parent
“Made everything very simple and easy to manage through a difficult period. Made everyone feel welcomed. Couldn't have asked for more.”
– Parent
Contact Us
If you need child contact services or have any questions, we’re here to help.
